FAQ's

At Bagmar, we specialize in premium-quality bags designed with timeless elegance and modern function in mind.
Our collection includes:

• Tote Bags – Perfect for daily use and work.
• Crossbody Bags – Ideal for hands-free convenience.
• Handbags – Great for evenings or special occasions.
• Shoulder Bags – A classic look with versatile wearability.

Every bag is crafted using quality materials to ensure long-lasting beauty and practicality.

Choosing the perfect bag depends on your lifestyle and needs:

• For everyday use: Go for a tote or shoulder bag.
• On-the-go convenience: Crossbody bags offer great mobility.
• Evening or events: A handbag is elegant and compact.

We include detailed descriptions and dimensions on every product page. Still unsure? Our team is happy to help with personalized recommendations.

We focus on durability and style. Our bags are made from:

• Genuine leather
• Vegan leather
• High-grade canvas and fabric

Each material is selected for its strength, appearance, and overall performance.

Proper care keeps your bags looking great for years.

• Leather bags: Store away from sunlight and moisture. Wipe clean with a soft cloth and condition occasionally.
• Vegan leather: Clean with a damp cloth; avoid heat and direct sun.
• Canvas or fabric: Spot clean with mild soap and water; let air dry.

Product-specific care instructions are listed on each item’s page.

It’s simple!

1. Browse our collection.
2. Select your favorite bag.
3. Add to cart and checkout securely.

You’ll receive an order confirmation email once your purchase is complete.

We keep it straightforward and affordable:

Handling time is 0 to 2 business days from Monday to Friday

Transit Time is 5 to 8 business days, Monday to Friday.

Estimated delivery time is 5 to 10 business days, which includes processing, i.e., handling or transit time.

• Shipping Fee: Shipping is Free on all orders
• Carriers: FedEx, UPS, or DHL, depending on your location

Yes! As soon as your order ships, we’ll send a tracking link via email.
You can also track it directly on our Track Your Order page.

If your tracking hasn’t moved in 48 hours, please reach out to us at support@bagmar.store. We’ll check in with the carrier and keep you updated.

If your order hasn’t been processed yet, we can update your address. Contact us immediately at support@bagmar.store or via live chat.

If your order hasn’t shipped, we’ll do our best to modify or cancel it.
Email us at support@bagmar.store or message us via chat. Once shipped, we can help with returns or exchanges.

We offer a 30-day return and exchange window for all handbags.

• Items must be unused and in original packaging.
• Returns: Full refund once the item is received and inspected.
• Exchanges: We do not offer exchanges.

Start your return by contacting us at support@bagmar.store or through live chat. Full details are on our Refund & Return Policy page.

We’re sorry if that happens! Let us know as soon as possible.
We’ll arrange a replacement or refund right away after review.

Currently, we only ship within the United States. International shipping may be available in the future. Stay tuned!